Privacy Policy
Introduction
Welcome to www.visitknoxohio.org. This site is owned and operated by Knox County Convention & Visitors Bureau, Inc. (“we,” or “us”). This Privacy Policy governs your use of our website, email, other forms of electronic messaging, in-person events, and third-party partners or vendors, hereafter referred to as the “Site.”
We understand that your data is important to you and that you care about how your information is collected and used. We have compiled the information below to explain how we gather, use, and store your information. Please read through this policy carefully. Your use of this Site indicates your consent.
This Privacy Policy is organized into the following sections:
Information we collect
How we collect your information
How we use your information
How we share your information
How we protect your information
Correcting or updating your information
Updates to this policy
Contact information
Information We Collect
Defining Personally Identifiable Information
Personally identifiable information is any information collected by us or provided by you that with reasonable efforts could be used to identify you. Personally identifiable information includes the information you give to us directly, the information we automatically collect, and when applicable, information supplied to us by third parties.
Specifically, we may collect the following types of information:
information that directly identifies you such as your name, age, postal address, email address, and phone number;
information from surveys, contests, and questionnaires such as your age, date of birth, gender, interests, lifestyle, income, race, hobbies, employment history, educational history, and social media details;
information regarding your requests for appointments, services, or assistance;
information about your geographic location;
analytics about you as a user such as the type of device you use, your internet connection, and your preferences; and
analytics about you as a user such as the type of device you use, your internet connection, your phone number, and your preferences, which may include additional metadata like photos, address information, video, and audio files on your mobile phone with your permission.
Please note that the Site does not access geolocation information about where you are when using the device.
How We Collect Your Information
We collect this information in the following ways: directly from you; automatically using technology like cookies, web bugs, and other web technologies; and directly from our partners and vendors.
Information Directly From You
As you use the Site, information we collect directly from you includes information provided in response to our direct request for your name, age, postal address, email address, and phone number. We may also collect information that you provide in correspondence with our company. In addition, when you fill out a form, complete a survey, sign up for an email list, make a purchase, share content, leave a comment on one of our boards, or engage in other similar interactions, you are directly providing us with your personal information.
Your information may become public if you share content or opinions on public areas of the Site. Any contributions you post as a user are at your own risk. As a company, we may restrict access to certain portions of our site, however, we strongly encourage you to carefully consider what you share publicly and with whom you share it. If you share information publicly, we cannot guarantee that third parties will not have access to the information.
Information Automatically Collected Using Technology
Our Site uses cookies, web beacons, log files, and similar technologies to automatically collect information about who you are and how you use our Site. Cookies are small files stored on your computer that contain information and are used to track information as you navigate different sites. These technologies work together and collect information about
the type of device you are using,
browsers you prefer,
domain names you may access,
your activities on the device, and
your IP address.
These technologies do not collect personally identifiable information but may be used in conjunction with other information gathered. Over time, we may also collect information about your other activities online and combine this information for the purposes of behavioral profiling.
Do Not Track
Browsers and devices allow individuals to send “do not track” signals to websites. If you would like to refuse some or all of the browser cookies, you can set your browser preferences accordingly. Please note that disabling cookies may cause portions of the site to be inaccessible or function incorrectly.
Information From Third Parties
In some instances, we may receive information from our third-party partners and vendors about our users. We may also incorporate third-party marketing and analytic services, such as Google Analytics, to help us analyze how our Site is being used.
Our Privacy Policy only governs Knox County Convention & Visitors Bureau, Inc.’s use of your information; however, we may use these third-party services to analyze and enhance your experience.
How We Use Your Information
We collect and use information from you for the following purposes:
to operate and maintain our site
to present our content to you through our site
to communicate with you
to fulfill our obligations to you as presented when you provided the information
to notify you about changes to our site
to enhance and optimize your experience
for any other purpose within your consent
How We Share Your Information
Though we do not sell or disclose the personal information we collect in the ordinary course of our business, we may share your data with third parties in accordance with the purposes described above. Additionally, in the course of business, if we buy or sell business assets or participate in a company sale, merger, reorganization, or dissolution, the data we have collected may be part of such business transfers.
Below is a non-exhaustive list of some of the partners and vendors we use to provide our services and conduct business:
Google Analytics. Google Analytics is a tool used to discover user demographics and behavior. You can reference Google’s privacy policy regarding how they handle information collected by visiting https://policies.google.com/privacy.
This list is subject to change at our discretion. If you would like more information about our third-party partners, please visit their specific privacy policy pages that describe their practices.
How We Protect Your Information
As a company, the protection of your information is important to us. We have designed and adopted technological and organizational procedures to safeguard your data. It is important to note that while we make efforts to protect your data, security measures are not impenetrable. As a result, we cannot guarantee the absolute security of any information collected or transmitted to our Site. By using our Site, you consent to the transmission of your data at your own risk.
Correcting or Updating Your Information
If you discover that inaccurate information about you has been collected, or if you would like to update the information we currently have, please contact us via email at [email protected], or by mail at Knox County Convention & Visitors Bureau, Inc., 501 South Main Street, Mount Vernon, Ohio 43050.
Updates to This Policy
We may update this policy from time to time. If any updates are made to this policy, they will be posted here. Additionally, if material changes are made to this policy, we will notify you via a notice to this Site, and registered users will receive an additional email. Please check this page frequently for updates.
Contact Us
If you have any questions, comments, or concerns about this Privacy Policy or our services, please contact us via email at [email protected], or by mail at 501 South Main Street, Mount Vernon, Ohio 43050.
Effective Date: September 1, 2023
