The Knox County Convention & Visitors Bureau respects your privacy. We do not sell or rent the names, addresses, e-mail addresses or other personal information you provide to us. We do provide your information to appropriate The Knox County Convention & Visitors Bureau members who can be helpful in accordance with your inquiry, for example, if you are planning an individual or group visit, seeking relocation information, planning a meeting or special event, etc.
In order to use this Web site, request more information, and/or sign up for certain services at our Web site, you must first complete a registration form (and/or in some cases create a user name and password.) During registration you are required to give contact information (such as name and email address). We use this information to contact you about the partners and services on our site in which you have expressed interest. You have opportunities to provide additional information to us; we encourage you to submit this information so we can provide you a more personalized experience on our site. The Knox County Convention & Visitors Bureau is the sole owner of the information collected on www.visitknoxohio.org.
If you choose to use our referral service to tell a friend about our site and/or send a friend an e-Postcard, we will ask you for your friend's name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. The Knox County Convention & Visitors Bureau stores this information for the sole purpose of sending this one-time email and tracking the success of our referral program.
If you no longer wish to receive communications from us, you may opt-out by using the opt-out link at the bottom of any email message. If you wish to change or delete your personal data, or if you have any questions regarding our use of your personal data, send us a message at [email protected] We will respond to your request as soon as we can.
The Knox County Convention & Visitors Bureau collects data to operate effectively and provide better quality experiences. We will never sell your information to third parties. Below, you will find further information: The Knox County Convention & Visitors Bureau utilizes tracking data such as email open history, website navigation history, member usage history Purpose and Legal Basis for Processing—For tracking data, we gather that information to determine how users navigate and use our websites. Third parties that we use for gathering tracking data may use automated processing to evaluate the best method to market our websites to you. Online marketing analytics companies such as ADARA and Google Analytics receive tracking data. Retention Period—we retain this information for a reasonable time after you end your commercial relationship with us.
As a Data Subject of The Knox County Convention & Visitors Bureau, you have the right to request, access, rectify, erase, and restrict how we process your Personal Data. These rights include the ability to review the Personal Data we have in our Information and Communications systems concerning you, the ability to make any corrections to that Personal Data, the ability to be informed of who that data may have been shared with, the ability to request that we erase all of our Personal Data, and the ability to restrict how we Process your Personal Data. We are required to respond to any of your requests to exercise these above Data Subject rights within 30 days. Should we be unable to comply within 30 days, we will contact you to inform you of any delay.
You may withdraw your consent at any time by contacting us at the contact information above and informing us that you withdraw your consent. We will acknowledge your request and remove consent as soon as we are practicably able to.
We will occasionally send you information on events, partners, products, services, special deals, promotions. Out of respect for your privacy, we present the option not to receive these types of communications. Please see the "Choice and Opt-out."
If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you. Out of respect for your privacy, we provide you a way to unsubscribe. Please see the "Choice and Opt-out" section.
We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email. Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account.
Based upon the personally identifiable information you provide us, we will send you a welcoming email. We will also communicate with you in response to your inquiries, to provide the services you request, and to manage your account.
We store information that we collect through cookies, log files, clear gifs and/or third party sources to create a "profile" of your preferences. We sometimes tie your personally identifiable information, and/or your purchasing history, to information in the profile, in order to provide tailored promotions and marketing offers and to improve the content of the site for you. We do not share your profile or any personal information with other third parties.
We share aggregated demographic information about our user base with our partners and advertisers. This information does not identify individual users. We do not link aggregate user data with personally identifiable information.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site.
We provide you the opportunity to "opt-out" of having your personally identifiable information used for certain purposes, when we ask for this information. If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter or communication or by emailing us at [email protected] You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.
We and/or our third party advertising partner(s) employ a software technology called clear gifs (a.k.a. Web Beacons/Web Bugs), that help us better manage content on our site by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. In contrast to cookies, which are stored on a user's computer hard drive, clear gifs are embedded invisibly on Web pages and are about the size of the period at the end of this sentence. We do not tie the information gathered by clear gifs to our customers' personally identifiable information. We use clear gifs in our HTML-based emails to let us know which emails have been opened by recipients. This allows us to gauge the effectiveness of certain communications and the effectiveness of our marketing campaigns. If you would like to opt-out of these emails, please see "Choice and Opt-out."
The ads appearing on this Web site are delivered to users by our advertising partner(s). We share Web site usage information about users with a reputable third party for the purpose of targeting our Internet banner advertisements on this site. Our advertising partner(s) use(s) cookies and clear GIFs on this site, which allow it/them to recognize a user's cookie when a user visits this site. The information that is collected and shared through this technology is not personally identifiable.
This Web site contains links to other sites that are not owned or controlled by www.visitknoxohio.org. Please be aware that we, The Knox County Convention & Visitors Bureau, are not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies only to information collected by this Web site.
If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by making the change on our member information page or by emailing us at [email protected]